Help Center

The Help Center is our self-service knowledge base for traders to find answers to their questions quickly. Do you have a question about account verification, trading platforms, deposits, withdrawals, commissions, or anything else? Find your answers here.

Bank Transfers & Payments

What is an internal transfer? How to make a withdrawal? What payment methods are supported? How to fund my trading account?

Frequently Asked Questions

When can I trade? Will you physically deliver the assets I trade?

General Questions

Am I protected by an investor compensation fund? Where is Traze regulated? How can I check my trading history? How does the referral program work?

Getting Started

How can I contact customer support? How to invest in the US market? How to open an account? How can I learn how to trade? How to install MetaTrader 4 in Windows

My Account

How to reset my passwords? How to sign in from a new device? How to secure my account?

Help Center / General Questions

Where is Traze regulated?

Traze is an online trading brand that operates multiple regulated companies to provide regulated forex and CFD trading internationally. When you open a trading account with Traze, you’ll become a customer of Zeal Capital Market (Seychelles) Limited.

Zeal Capital Market (Seychelles) Limited is regulated as a Securities Dealer by the Financial Services Authority of Seychelles with licence number: SD027. You can find the company listed on the regulator’s list of regulated entities: https://fsaseychelles.sc/regulated-entities/capital-markets