Help Center

The Help Center is our self-service knowledge base for traders to find answers to their questions quickly. Do you have a question about account verification, trading platforms, deposits, withdrawals, commissions, or anything else? Find your answers here.

Help Center / Frequently Asked Questions

When can I trade?

The forex market is well known for operating 24 hours per day, five and half days per week. But at Traze, we offer several asset classes, each with different trading sessions and vary according to time zone.

To know exactly when a product is available for trading, you can view contract specifications on the Traze website or check from within the trading platform.

Forex products

The forex market opens on Monday at 08:00 in Sydney (22:00 GMT) and closes on Friday at 17:00 in New York (21:00 GMT). On the Traze MT4 platform, we begin forex trading sessions at 22:05 GMT and finish them at 20:55 GMT, allowing a 10-minute gap between trading days.

Commodities products

Most commodities, especially the highly liquid ones, are typically traded almost 24-hours per day, often with a one-hour break between trading days.

Indices products

We offer indices from around the world, and the trading sessions vary widely. Some highly liquid indices are tradable almost 24-hours per day, some have long breaks, and others are only available for a few hours each day.

Shares

We offer trading on shares from US-listed companies. The times these products are available are based on when the underlying stock exchanges are operating. The NYSE and NASDAQ operate between 09:30 and 16:00 New York time on Monday to Friday, excluding US bank holidays.

Check trading sessions in MT4

You can check the trading times of various products from inside the trading platform. From the Market Watch section MT4, located on the left side of the interface, right-click on the product and select “Specification” in the context menu to view the trading times.

Zeal Holdings Limited Incorporated and registered in British Virgin Islands with Company Registration: 2006432. Zeal Holdings Limited, as a Group is composed of Multiple Brands 100% (Wholly) owned, authorised and regulated in various jurisdictions through the following Subsidiaries:

Traze (Pty) Ltd Company Registration Number: 2016/164943/07 and registered address: Dock Road Junction Cnr Dock Road and Stanley Street V&A Waterfront Cape Town 8001, South Africa. Authorised by the Financial Services Conduct Authority with FSP (Financial Services Provider) Number: 48248. Traze (Pty) Ltd does not carry out any Principal activities and is not an ODP.

Zeal Capital Market (Seychelles) Limited, is regulated as a Securities Dealer by the Financial Services Authority of Seychelles, license number: SD027. Its principal office is at: Office 1, Unit 3, 1st Floor, Dekk Complex, Plaisance, Mahe, Seychelles.

Zeal Capital Market (Seychelles) Limited does not provide services for residents of certain countries such as the United States of America, Brazil, Canada, Egypt, Iran and North Korea (Democratic People’s Republic of Korea) and EU countries.

Official Website: www.traze.com | © 2024 Traze

Zeal Capital Market (UK) Limited is authorised for specific activities and product types including dealing in investments as agent, dealing in investments as principal, arranging (Bringing about) deals in investments and making arrangements with a view to transactions in investments by the Financial Conduct Authority, FCA Registration Number (FRN): 768451. Its principal office is at: No. 1 Royal Exchange, London, EC3V 3DG, United Kingdom.

Risk Warning: Contracts for Difference (CFDs) are complex instruments and come with a high risk of losing money rapidly due to leverage. You may be required to make further deposits in order to meet your margin requirements. You should consider whether you understand how CFDs work and whether you can afford to take the risk. The historical financial performance of any underlying instrument is no guarantee or indicator of future performance. Trading financial derivatives may not be suitable for all investors. Please ensure that you fully understand the risks involved, and seek independent advice if necessary.