Help Center

The Help Center is our self-service knowledge base for traders to find answers to their questions quickly. Do you have a question about account verification, trading platforms, deposits, withdrawals, commissions, or anything else? Find your answers here.

Bank Transfers & Payments
What is an internal transfer? How to make a withdrawal? What payment methods are supported? How to fund my trading account?
Frequently Asked Questions
When can I trade? Will you physically deliver the assets I trade?
General Questions
Am I protected by an investor compensation fund? Where is Traze regulated? How can I check my trading history? How does the referral program work?
My Account
How to reset my passwords? How to sign in from a new device? How to secure my account?
Help Center / Getting Started

How to install MetaTrader 4 in Windows

To install the Traze MetaTrader 4 terminal, you’ll need to download the application on your Windows PC. Just click this link to begin downloading:

Next, run the .exe file once the download process has been completed. When launching the program for the first time, you will see the login window. Enter your live or demo account login credentials to access your account. If you don’t already have an account, register for one here.

System Requirements for MT4 for Windows

MinimumRecommended
Operating System RequirementsMicrosoft Windows 7 or newerMicrosoft Windows 10 – 64-bit version
Processor (CPU)1 GHz or higherIntel Core i5 or higher
RAM512 MB8GB or higher
Storage50 MBSSD Hard Drive
Internet Connection Speed36.6 Kbps1Mbps or higher
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Zeal Capital Market (Seychelles) Limited does not provide services for residents of certain countries such as the United States of America, Brazil, Canada, Egypt, Iran and North Korea (Democratic People’s Republic of Korea) and EU countries.

Traze (Pty) Ltd Company Registration Number: 2016/164943/07 and registered address: Dock Road Junction Cnr Dock Road and Stanley Street V&A Waterfront Cape Town 8001, South Africa. Authorised by the Financial Services Conduct Authority with FSP (Financial Services Provider) Number: 48248. Traze (Pty) Ltd does not carry out any Principal activities and is not an ODP.

Zeal Capital Market (Seychelles) Limited is regulated as a Securities Dealer by the Financial Services Authority of Seychelles, license number: SD027, company registration number: 8422618-1. Its principal office is at: Room 2, Green Corner Building, Providence Industrial Estate, Mahe, Seychelles. Its registered address is: Room B11, First Floor, Providence Complex, Providence, Mahe, Seychelles.

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Risk Warning: Contracts for Difference (CFDs) are complex instruments and come with a high risk of losing money rapidly due to leverage. You may be required to make further deposits in order to meet your margin requirements. You should consider whether you understand how CFDs work and whether you can afford to take the risk. The historical financial performance of any underlying instrument is no guarantee or indicator of future performance. Trading financial derivatives may not be suitable for all investors. Please ensure that you fully understand the risks involved, and seek independent advice if necessary.

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