Website Terms & Conditions

Ver 1.1 2023



The reason for implementing comprehensive Website Usage Rules is to establish a clear and consistent framework that governs the usage of Traze (Pty) Ltd’s website (Financial Services Provider 48248). This policy is designed to ensure compliance with the relevant regulatory laws, by providing explicit guidelines, the Website Usage Rules aims to create a safe, secure, and user-friendly online environment for clients, prospective clients, employees, representatives, and any other users of the financial services provider’s website. It outlines the permissible conduct and interactions on the website, preventing any misuse or abuse that could potentially harm the reputation and integrity of the financial services provider.

Moreover, the policy seeks to promote transparency by clarifying the intended purpose of the website and the information presented therein. It emphasizes that the website content is meant for general informational purposes only and should not be considered as personalized financial advice. Instead, users are encouraged to seek professional advice to make informed financial decisions.

The Website Usage Rule also emphasizes the importance of safeguarding users’ personal information and login credentials. By defining prohibited activities, such as unauthorized access, fraudulent behavior, and content distribution of harmful materials, the policy helps protect users from potential cybersecurity threats and identity theft.


This Website Usage Rules Policy (“Policy”) sets forth the guidelines and regulations governing the usage of the website (“Website”) of Traze (Pty) Ltd (“Provider”).

Traze is a financial services provider operating in compliance with the Financial Advisory and Intermediary Services Act of South Africa (FAIS Act). The primary purpose of this Policy is to safeguard the rights and interests of Users, and uphold the integrity and security of the Website.


This Policy applies to all individuals accessing and utilizing Traze’s Website, including but not limited to clients, prospective clients, employees, representatives, and any other Users (“Users”). By accessing and using the Website, Users agree to comply with this Policy and any other related terms and conditions.


Traze (Pty) Ltd, a subsidiary of Zeal Holdings Limited Incorporated, asserts ownership of the copyright in the website’s pages and screens, including the information and materials presented therein, and their arrangement, unless explicitly stated otherwise. The Company holds exclusive rights or licenses, including trade names and trademarks featured on this website, unless specified otherwise. Any unauthorized use or reproduction of these trademarks and intellectual property is strictly prohibited and may be subject to legal action.


Please note that all the information and materials provided on the Company’s website, including terms, conditions, prerequisites, and descriptions, are subject to change without prior notice. We strive to maintain accurate and up-to-date content, but due to the dynamic nature of our business and the financial services industry, updates may occur at any time. Therefore, it is advisable to regularly review the website to stay informed about any changes that may affect you. Your continued use of the website after such changes will be considered as acceptance of the revised information and materials.


At Traze (Pty) Ltd, we are committed to providing accurate and reliable information on our website. However, we want to emphasize that the information and materials contained in our websites are subject to change, and we do not provide any warranty as to the accuracy, adequacy, or completeness of the content. We expressly disclaim any liability for errors and/or omissions in this regard.

We do not offer any warranty, whether implied, expressed, or statutory, including but not limited to warranties of non-infringement of third-party rights, title, merchantability, fitness for a particular purpose, and freedom from computer viruses, in conjunction with the information and materials on our websites.

Hyperlinks to other internet resources provided on our website are followed at your risk. The content, accuracy, opinions expressed, and other links provided by these external resources are beyond our control, investigation, verification, monitoring, and/or endorsement.

In no event shall Traze (Pty) Ltd be liable for:

6.1 Any damages, losses, or expenses arising in connection with the use of our website, including the inability to use it, errors, omissions, interruptions, faults, delays in operation or transmission, computer viruses, communication failures, or line or system failures, even if we or our representatives have been informed of the possibility of such damages, losses, or costs.

6.2 Errors or inaccuracies in the transmission process of data and/or orders in trading Contracts for Difference (CFDs) or any instructions from the client/visitor of the site, interference, fraudulent impersonation, breaking of secret access codes, erroneous recording or transmission of messages, or system failures due to force majeure or any other reason that is not due to a breach by Traze (Pty) Ltd

Moreover, we shall not be liable for any damage that may occur to the hardware or software of users resulting from the use of our website and/or any links to other websites or internet resources.

While we strive to maintain a secure and reliable website, we cannot guarantee that our website will be free from any technical issues, including computer viruses

or other harmful elements. Users are responsible for implementing appropriate measures to protect their hardware, software, and data from potential threats.

It is essential for users to exercise caution and diligence while using our website and to be aware that the information provided is for general informational purposes only. Users should seek professional financial advice before making any decisions based on the content presented on our website.

By using our website, you acknowledge and accept these limitations of liability. We recommend reviewing this disclaimer regularly, as it is subject to change without prior notice. If you do not agree with this limitation of liability, we advise refraining from using our website.


Please be aware that this website is not intended for use by any person or entity in any jurisdiction or country where the distribution or utilization of the information would be contrary to local law or regulation. It is the responsibility of individuals accessing this website to comply with the laws and regulations of their respective jurisdictions.

By using this website, you acknowledge that you are accessing it from a jurisdiction where such use is not prohibited by law. If you are uncertain about the legality of accessing this website in your jurisdiction, we recommend seeking legal advice before proceeding. Traze (Pty) Ltd disclaims any liability for unauthorized use or access to this website in violation of local laws or regulations.


At Traze (Pty), we utilize cookies on our website. For detailed information about our cookie practices, including the types of cookies we use, the purposes for which we use them, and how you can manage your cookie preferences, please refer to our separate Cookie Policy.

Our Cookie Policy provides you with essential details on how we collect, process, and store data through the use of cookies and similar technologies. By using our website, you consent to our use of cookies in accordance with our Cookie Policy.

For any queries or concerns related to cookies or our privacy practices, please refer to our Privacy Policy.


Our website may include links to websites operated by third parties. These links are provided solely for your convenience and to enhance your browsing experience. However, we want to emphasize that we do not review, control, or monitor the privacy practices or content of these third-party websites.

Please be aware that by clicking on such links, you will be redirected to external websites over which we have no authority or influence. As a result, we cannot take responsibility for the performance, accuracy, legality, or any other aspect of these third-party websites.

Your interactions with these third-party websites, including any business dealings or transactions, are solely between you and the operators of those websites. We disclaim any liability or responsibility for any losses, damages, or issues arising from your use of or reliance on these third-party websites.

We encourage you to review the privacy policies and terms of use of any external websites you visit to ensure you understand their practices and policies. Protecting your privacy and data is essential, and we advise caution while navigating outside links from our website.


At Traze (Pty) Ltd, we value your privacy and are committed to protecting your personal data. Any personal data collected by the Company through this website will be processed in accordance with our Privacy Policy.

By using this website, you, as the user, agree to the following:

The Company has the right to process your personal data to support, promote, and maintain our relationship with you.

The Company will not communicate or disclose your personal data to any third party, except under the following circumstances:

10.1When the processing of such data is partially or fully assigned to a company/companies in accordance with the law.

10.2 When communication or disclosure is required by law or a court decision.

10.3 When you are a client of the Company, and such communication or disclosure is necessary for the purposes outlined in our Privacy Policy, which also applies to you.

Unless otherwise specified by you, the Company has the right to use your personal data (excluding Sensitive Personal Data) to remotely promote its financial products and/or any products/services provided by other affiliated companies.

You have the right to update or request the discontinuation of further processing of your Personal Data at any time.

The above provisions apply both to current clients of the Company and to applicants for any service, regardless of whether their application is accepted or rejected. The Privacy Policy also extends to clients of the Company.

Your privacy is of utmost importance to us, and we encourage you to review our comprehensive Privacy Policy for a detailed understanding of how we collect, use, and protect your personal data. If you have any questions or concerns about our data processing practices, please do not hesitate to contact us.


Zeal Holdings Limited Incorporated and registered in British Virgin Islands with Company Registration: 2006432. Zeal Holdings Limited, as a Group is composed of Multiple Brands 100% (Wholly) owned, authorised and regulated in various jurisdictions through the following Subsidiaries:

Traze (Pty) Ltd Company Registration Number: 2016/164943/07 and registered address: Dock Road Junction Cnr Dock Road and Stanley Street V&A Waterfront Cape Town 8001, South Africa. Authorised by the Financial Services Conduct Authority with FSP (Financial Services Provider) Number: 48248. Traze (Pty) Ltd does not carry out any Principal activities and is not an ODP.

Zeal Capital Market (Seychelles) Limited, is regulated as a Securities Dealer by the Financial Services Authority of Seychelles, license number: SD027. Its principal office is at: Office 1, Unit 3, 1st Floor, Dekk Complex, Plaisance, Mahe, Seychelles.

Zeal Capital Market (Seychelles) Limited does not provide services for residents of certain countries such as the United States of America, Brazil, Canada, Egypt, Iran and North Korea (Democratic People’s Republic of Korea) and EU countries.

Official Website: | © 2024 Traze

Zeal Capital Market (UK) Limited is authorised for specific activities and product types including dealing in investments as agent, dealing in investments as principal, arranging (Bringing about) deals in investments and making arrangements with a view to transactions in investments by the Financial Conduct Authority, FCA Registration Number (FRN): 768451. Its principal office is at: No. 1 Royal Exchange, London, EC3V 3DG, United Kingdom.

Risk Warning: Contracts for Difference (CFDs) are complex instruments and come with a high risk of losing money rapidly due to leverage. You may be required to make further deposits in order to meet your margin requirements. You should consider whether you understand how CFDs work and whether you can afford to take the risk. The historical financial performance of any underlying instrument is no guarantee or indicator of future performance. Trading financial derivatives may not be suitable for all investors. Please ensure that you fully understand the risks involved, and seek independent advice if necessary.