Help Center

The Help Center is our self-service knowledge base for traders to find answers to their questions quickly. Do you have a question about account verification, trading platforms, deposits, withdrawals, commissions, or anything else? Find your answers here.

Help Center / My Account

How to sign in from a new device?

The beauty of trading and investing online is that you can access your positions and investments anywhere with an internet connection.

If you’re trading with Traze, you can access your MyTraze profile and your MetaTrader 4 accounts from any device.

Access MyTraze from a new device

MyTraze is a web application optimised for mobile devices, so you can seamlessly switch between your computer and mobile device to access your MyTraze account. To access MyTraze from anywhere, just visit and sign in using either your mobile number or email address and password.

Access MetaTrader 4 from a new device

MetaTrader 4 is available for multiple operating systems; it’s available for Windows, Mac, Android and iOS. To access your Traze MT4 account, you’ll need to install the application on your device.

Download MT4 here
Once MT4 is installed on your device, you’ll need to sign in to your account. To log in to MT4, you’ll need your account number and password. Remember, your MyTraze credentials are not the same as your MT4 account logins.

You can find a list of your MT4 trading accounts in the MyTraze application. If you don’t remember your password, you can refer to the emails we sent with your credentials or change your password from the MyTraze application.

Zeal Group is a financial institution specializing in providing multi-asset trading services including currencies (foreign exchange, forex or FX), commodities, indices, shares and cryptocurrencies to institutional and retail investors, and is mainly compensated for its broking services through bid/ask price differences (spread) and/or commissions.

Official Website:

Traze is trading name of Zeal Group,
and may be used exclusively by its affiliated entities with permission.

© 2022 Traze

Risk Warning: Contracts for Difference (CFDs) are complex instruments and come with a high risk of losing money rapidly due to leverage. You may be required to make further deposits in order to meet your margin requirements. You should consider whether you understand how CFDs work and whether you can afford to take the risk. The historical financial performance of any underlying instrument is no guarantee or indicator of future performance. Trading financial derivatives may not be suitable for all investors. Please ensure that you fully understand the risks involved, and seek independent advice if necessary.

TRAZE is a trade name of Zeal Capital Market (Seychelles) Limited, which is regulated as a Securities Dealer by the Financial Services Authority of Seychelles, license number: SD027. Its principal office is at: Office 1, Unit 3, 1st Floor, Dekk Complex, Plaisance, Mahe, Seychelles.