Help Center

The Help Center is our self-service knowledge base for traders to find answers to their questions quickly. Do you have a question about account verification, trading platforms, deposits, withdrawals, commissions, or anything else? Find your answers here.

Help Center / Getting Started

How to open an account?

If you’re ready to open a trading account with Traze, you’ll need to register, select the type of account you want to open and provide some documents to verify your identity. Opening a Traze account is quick and easy, and this article will guide you through the process.


To start the registration process, you need to click the “Open an account” button at the top of the page. Then, you’ll be directed to the registration page, where you enter your name, phone number, email address, which needs to be verified and create a password to secure your account.

Choose an account type

Next, you’ll need to select which trading account type you want. Traze offers three account types. Each account is tailored to meet the different needs of traders:

  • Standard STP trading account: This account lets you trade without paying commissions. Instead of paying commissions, you’ll notice slightly higher spreads; spreads start from 1.3 pips. STP stands for straight-through-processing and implies orders are sent directly to external liquidity providers.
  • ECN trading account: This account offers the lowest spreads possible. Spreads can be as low as 0.2 pips; however, a commission is charged for executing orders.

Sign in

Once you’ve registered and chosen your trading account, you can access the MyTraze personal zone, where you can manage your trading accounts, funding methods, transfer balances and manage your personal information.

Verify your identity

We need to verify your identity when you open an account with us. While you’re signed in to MyTraze, you can begin uploading your identification documents. In the navigation menu, click “Personal Information” and then select “Document Verification”.

To do this, you’ll need to provide valid proof of identity and proof of residence. To verify your identity, you can use your national ID card, driver’s license or passport. To prove your place of residence, you’ll need to upload a recent utility bill or bank statement that isn’t older than six months.

Verify your bank account

We need to verify you have a bank account to ensure we can return your deposit and profits without any problems. In the navigation menu, click “Personal Information” and then select “Payment Verification”.

Please enter the information about your bank account and upload a copy of your bank statement, which must not be older than six months.

If you used a bank account statement to verify your proof of address to verify your identity, you should verify the same bank account at this stage.

How long does it take to approve an application?

Under normal circumstances, our specialists will review new verification requests within 24 business hours.

Zeal Group is a financial institution specializing in providing multi-asset trading services including currencies (foreign exchange, forex or FX), commodities, indices, shares and cryptocurrencies to institutional and retail investors, and is mainly compensated for its broking services through bid/ask price differences (spread) and/or commissions.

Official Website:

Traze is trading name of Zeal Group,
and may be used exclusively by its affiliated entities with permission.

© 2022 Traze

Risk Warning: Contracts for Difference (CFDs) are complex instruments and come with a high risk of losing money rapidly due to leverage. You may be required to make further deposits in order to meet your margin requirements. You should consider whether you understand how CFDs work and whether you can afford to take the risk. The historical financial performance of any underlying instrument is no guarantee or indicator of future performance. Trading financial derivatives may not be suitable for all investors. Please ensure that you fully understand the risks involved, and seek independent advice if necessary.

TRAZE is a trade name of Zeal Capital Market (Seychelles) Limited, which is regulated as a Securities Dealer by the Financial Services Authority of Seychelles, license number: SD027. Its principal office is at: Office 1, Unit 3, 1st Floor, Dekk Complex, Plaisance, Mahe, Seychelles.