Help Center

The Help Center is our self-service knowledge base for traders to find answers to their questions quickly. Do you have a question about account verification, trading platforms, deposits, withdrawals, commissions, or anything else? Find your answers here.

Help Center / Bank Transfers & Payments

What payment methods are supported?

We support multiple payment methods to deposit or withdraw funds to or from your trading account. Although we support several methods, you should keep in mind that not all options are available in every location our customers are based. To see what options are available for you, log in to your MyTraze account to see deposit options.
Before making a deposit, you should be familiar with how to make a withdrawal and how to verify your account.

International bank transfer

The international bank transfer option is available to all customers. You can transfer US dollars to our DBS bank account in Singapore from any bank, anywhere in the world; sending another currency will incur additional fees charged by our bank. We recommend only sending US dollars to this bank account. The amount we credit to your trading account is equal to the amount that clears in our bank account. The minimum deposit via bank transfer is US$1,000, and there is no maximum. In the bank transfer reference, you must use “Traze-[your MT4 account number]”. You should always transfer funds from a bank account in your name; we will reject funds received from anyone else. Funds usually arrive in two days and will be credited to your trading account once they clear in our account. If any of the information is incorrect, the funds will be returned. Log in to your MyTraze account to view DBS bank account information.

Local bank transfer

We accept local bank transfers from Southeast Asia for a fast, convenient and cost-effective way to fund your trading account. You can deposit in local currencies from Thailand, Malaysia, Indonesia and Vietnam. Local bank transfers are better than international transfers because they are cheaper to remit. Once we receive your funds, we’ll convert the amount to US dollars and credit your trading account. We collaborate with several respected partners in the region, so please pay attention to the instructions when using local bank transfers.

Credit/debit card

You can fund your account using either VISA or Mastercard credit or debit card. The minimum deposit via card is US$200, and the upper limit is US$10,000. Our payment processor will acquire US dollars from your card, and your bank will determine the foreign exchange rate that will be reflected on your credit card or bank statement. Kindly note that funding your trading account with someone else credit/debit card is not allowed and will result in a declined transaction.

E-wallets

We support e-wallets Skrill, Neteller and Perfect Money, which are very popular amongst forex traders. If you already have a funded payment account (e-wallet) with one of these e-wallets, you can use your balance to deposit to your Traze trading account. When you select one of these payment methods, you’ll be redirected to a sign-in page to authorise the payment from your chosen e-wallet. Keep in mind that you can only use an account registered to your name or email address.

Zeal Holdings Limited Incorporated and registered in British Virgin Islands with Company Registration: 2006432. Zeal Holdings Limited, as a Group is composed of Multiple Brands 100% (Wholly) owned, authorised and regulated in various jurisdictions through the following Subsidiaries:

Traze (Pty) Ltd Company Registration Number: 2016/164943/07 and registered address: Dock Road Junction Cnr Dock Road and Stanley Street V&A Waterfront Cape Town 8001, South Africa. Authorised by the Financial Services Conduct Authority with FSP (Financial Services Provider) Number: 48248. Traze (Pty) Ltd does not carry out any Principal activities and is not an ODP.

Zeal Capital Market (Seychelles) Limited, is regulated as a Securities Dealer by the Financial Services Authority of Seychelles, license number: SD027. Its principal office is at: Office 1, Unit 3, 1st Floor, Dekk Complex, Plaisance, Mahe, Seychelles.

Zeal Capital Market (Seychelles) Limited does not provide services for residents of certain countries such as the United States of America, Brazil, Canada, Egypt, Iran and North Korea (Democratic People’s Republic of Korea) and EU countries.

Official Website: www.traze.com | © 2024 Traze

Zeal Capital Market (UK) Limited is authorised for specific activities and product types including dealing in investments as agent, dealing in investments as principal, arranging (Bringing about) deals in investments and making arrangements with a view to transactions in investments by the Financial Conduct Authority, FCA Registration Number (FRN): 768451. Its principal office is at: No. 1 Royal Exchange, London, EC3V 3DG, United Kingdom.

Risk Warning: Contracts for Difference (CFDs) are complex instruments and come with a high risk of losing money rapidly due to leverage. You may be required to make further deposits in order to meet your margin requirements. You should consider whether you understand how CFDs work and whether you can afford to take the risk. The historical financial performance of any underlying instrument is no guarantee or indicator of future performance. Trading financial derivatives may not be suitable for all investors. Please ensure that you fully understand the risks involved, and seek independent advice if necessary.