Help Center

The Help Center is our self-service knowledge base for traders to find answers to their questions quickly. Do you have a question about account verification, trading platforms, deposits, withdrawals, commissions, or anything else? Find your answers here.

Help Center / Getting Started

How to open an account?

If you’re ready to open a trading account with Traze, you’ll need to register, select the type of account you want to open and provide some documents to verify your identity. Opening a Traze account is quick and easy, and this article will guide you through the process.

Register

To start the registration process, you need to click the “Open an account” button at the top of the page. Then, you’ll be directed to the registration page, where you enter your name, phone number, email address, which needs to be verified and create a password to secure your account.

Choose an account type

Next, you’ll need to select which trading account type you want. Traze offers three account types. Each account is tailored to meet the different needs of traders:

  • Standard STP trading account: This account lets you trade without paying commissions. Instead of paying commissions, you’ll notice slightly higher spreads; spreads start from 1.3 pips. STP stands for straight-through-processing and implies orders are sent directly to external liquidity providers.
  • ECN trading account: This account offers the lowest spreads possible. Spreads can be as low as 0.2 pips; however, a commission is charged for executing orders.

Sign in

Once you’ve registered and chosen your trading account, you can access the MyTraze personal zone, where you can manage your trading accounts, funding methods, transfer balances and manage your personal information.

Verify your identity

We need to verify your identity when you open an account with us. While you’re signed in to MyTraze, you can begin uploading your identification documents. In the navigation menu, click “Personal Information” and then select “Document Verification”.

To do this, you’ll need to provide valid proof of identity and proof of residence. To verify your identity, you can use your national ID card, driver’s license or passport. To prove your place of residence, you’ll need to upload a recent utility bill or bank statement that isn’t older than six months.

Verify your bank account

We need to verify you have a bank account to ensure we can return your deposit and profits without any problems. In the navigation menu, click “Personal Information” and then select “Payment Verification”.

Please enter the information about your bank account and upload a copy of your bank statement, which must not be older than six months.

If you used a bank account statement to verify your proof of address to verify your identity, you should verify the same bank account at this stage.

How long does it take to approve an application?

Under normal circumstances, our specialists will review new verification requests within 24 business hours.

Traze is a brand and trading name of:

Zeal Capital Market (Seychelles) Limited, which is regulated as a Securities Dealer by the Financial Services Authority of Seychelles (FSA) under license number SD027, with company registration number 8422618-1. Its principal office is located at Room 2, Green Corner Building, Providence Industrial Estate, Mahe, Seychelles, and its registered address is Room B11, First Floor, Providence Complex, Providence, Mahe, Seychelles.

Zeal Capital Market (Seychelles) Limited, operating under the registered trading names “ZFX” and “Traze”, does not provide services to residents of certain jurisdictions, including the United States of America, Brazil, Canada, Egypt, Iran, North Korea (Democratic People’s Republic of Korea), and EU countries.

Traze (Pty) Ltd, Company Registration Number: 2016/164943/07, with its registered address at SECTION 33, 4TH FLOOR, KATHERINE AND WEST BUILDING, 114 WEST STREET, SANDTON, GAUTENG, 2196, South Africa, is an authorised Financial Services Provider (FSP) under the Financial Sector Conduct Authority (FSCA) with FSP Number: 48248. Traze (Pty) Ltd does not engage in Principal or market-making activities, is not an ODP (Over-the-Counter Derivatives Provider), and solely operates as an intermediary between the liquidity provider/market maker and the client.

Official Website: www.traze.com | © 2025 Traze

 

Zeal Capital Market (UK) Limited is a company registered in England and Wales (Company No. 10219924) with its registered office at No. 1 Royal Exchange, London, EC3V 3DG. It is authorised and regulated by the Financial Conduct Authority (FCA) under FRN 768451.

Zeal Capital Market (UK) Limited does not provide services to retail investors. Its products and services are not directed at residents outside the UK and should not be considered an offer or solicitation where such distribution would be contrary to local law or regulation.

Risk Warning: Contracts for Difference (CFDs) are complex financial instruments that carry a high risk of rapid financial loss due to leverage. You may be required to make additional deposits to maintain your margin requirements. Before trading, carefully consider whether you fully understand how CFDs work and whether you can afford to take on the associated risks. The historical performance of any underlying asset does not guarantee or indicate future performance. Any illustrations, forecasts, or hypothetical data presented are for informational purposes only and do not constitute a guarantee of future results. Trading financial derivatives may not be suitable for all investors, and you should seek independent financial advice if necessary.